Protecting your information is our priority # 1 and we are committed to providing a secure environment by equipping our website with the top of the line SSL protection ensuring that your information is secure at all times. All the information collected at the time of placing the order is kept confidential and we have security layers to protect all the information. And we safeguard and protect your information that we collect online. We do not keep/store any financial information of our customers
We have a 12 hour return and replacement policy in which you are able to check if the product you ordered is broken or having any manufacturing fault at the time of purchase/delivery. Any problems must be reported within 12 hours of receiving item. In the unlikely event that a product is broken upon arrival then replacement will be issued after return of the broken item. If your order is being delivered by Leopard or TCS then the package must be paid for and received before it can be opened and checked. The courier service will not allow you to open the parcel due to their policy with regards to COD (Cash on delivery). However if there is any discrepancy or damaged item in your order you should email us within 2 hours of delivery of the item.
Please note and make sure that when returning items back to Makeup4 U the product/item must be in the same condition including product box/packaging/accessories as they were at the time of delivery. If there are any changes made to the item or if there are missing parts/items or if original packaging is not included then replacement warranty will become void. Makeup 4 U has the right to disapprove any return warranty claims if the item is damaged, altered or modified in any way due to misuse, abuse, attempted to alter the condition/appearance of the item.
At Makeup 4 U we pride ourselves for our commitment and service to our customers. We aim to make our customers feel safe and secure while shopping online with us. It is for this reason that "Cash On Delivery” is available all over Pakistan".
1: Cash On Delivery (All over Pakistan):
You can pay in cash for your item when it has arrived at your door. You can pay the due amount to to the courier person. You will receive an email from Makeup 4 U 's Customer Service to let you know your order is being dispatched so you can prepare for delivery of your parcel. Please be aware that you must be sure that you are willing to receive and pay for your order, any customer refusing delivery of their orders will be restricted from ordering on Makeup 4 U in the future. Therefore please make sure that you are available to receive your order and if you are a minor please make sure you have asked permission from your parents beforehand.
2: Bank Deposit:
Transfer money to Makeup 4 U 's bank account. If your bank supports online banking then you can simply transfer your payment into Makeup 4 U 's Bank Alfalah accounts. This can be done through your online banking service or by visiting the local branch. You can select this payment method while checking out for your order and you will receive the bank account details.
We aim to dispatch your orders within 2-5 working days. However for some items it may take longer depending on size and weight of item.
Shipping charges including Cash on Delivery service are Rs. 250 per order, regardless of weight or the number of items you may have ordered.